Review Survey Template  

SOFTWARE PRODUCT SATISFACTION SURVEY
1. How long have you used [product name]?
3 to 6 months
More than 1 year
Less than 3 month
Less than 1 month
2. How did you hear about us?
Yahoo
Google
MSN
3. How often do you used [prouduct name]?
Daily
Once a week average
Once a month
Once a year
4. Overall, how satisfied are you with [product name]:
Very satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
5. Please rate the quality of our [product name]:
Very high quality
High quality
Average
Low quality
Very low quality
6. If there one thing that you can improve, what would it be?
7. Would you recommend our product to other?
Yes
No
Maybe
8. Please rank what you look for in order of importance when selecting products of this kind. 1 being the least important and 10 being the most important
12345678910
Quality
Cost
Quantity
Easy to Use
Security
Confidentiality
9. What do you least like about our product?
10. What do you most like about our product
11. Which of the following membership do you belong to?
Free member
Silver
Gold
Bronze
Platinum